We have compiled a list of the most frequently asked questions and their answers for the benefit of our customers as well as for those who want to know more about our products.
If you have questions about any specific product then you can view more information and FAQ on the page about that specific product.
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Results always vary from person to person and from situation to situation. For some it can take as little as two weeks, while for others it may take up to 3 to 4 weeks to feel and see results. Additionally drinking eight 8oz glasses of water daily, dieting and regular exercise can provide quicker results.
Weight loss will vary by person and situation. Diet and exercise will enhance and speed up any results that you will gain from taking Weight Loss Diet Dr products.
These products are made with high quality natural ingredients. We do not use any harmful fillers in our supplements. Although every person is different, unless otherwise indicated by us on the product information page these products produce very little, if any side negative effects. If you have any questions or concerns we recommend talking to your doctor before taking any of our products.
As mentioned above, the products have no negative effects on health. However, you must consult your doctor before taking any new dietary supplements if you fall within any of the four categories mentioned below: a) You are below 18 years of age b) You are pregnant c) You already take some kind of pharmaceutical medication d) Your general health is poor and you suffer from serious conditions such as diabetes etc.
All Weight Loss Diet Dr products are made in the United States in a state-of-the-art FDA Registered lab. We adhere to the strict guidelines of the US FDA cGMP certification.
All orders will be mailed out within 1 business day of the time the order was made.
For domestic orders we offer next day, priority (2-3 days), and standard shipping options (3-7 days).
Orders to Canada will arrive in 2-8 business days from the time the order was placed, based off of shipping method selected at checkout.
International orders are sent via United Parcel Service (UPS) or United States Post Office (USPS). Shipments usually arrive to your country within 2 week, but can take up to 6 week for delivery because of customs clearance delays.
We will ship to any country in the world. However it is up to you to know your local customs regulations and we are not responsible if the items are held up or rejected in customs.
Products from our brands "Weight Loss Diet Dr" and "Diet Dr" can only be bought directly from our websites. We have not included distributors, retailers and other middle men in our sales structure because we want to ensure that we have complete control over the quality of our product. When you buy from our website, you can be sure that every bottle contains our original product and not some bogus supplement. Dealing with our customers directly also enables us to keep prices low and maintain our high customer service standards.
Yes, we use a strong secure data encrypted connection to ensure that your orders are processed safely and your personal data is secure.
We do not ever auto-ship or auto-bill. We do not participate in deceptive practices like this and try to make this very clear so you don't have to worry about it. We only charge your credit card or paypal account when the order is placed for the full amount of purchase and will never Autobill or Autoship you any other bottles in the future without your authorization. If you want to place any orders in the future you can place them directly on the site or contact us by email or phone.
In the unlikely case that you want to return the product contact us within 30 days from your order date for a full refund, excluding shipping charges. Please email us with the name or order number and we will give you instructions on how ship both the opened and unopened bottles back to us.
Yes, we are so confident that you will be more than satisfied once you try our products that we offer a 30 day money back guarantee. Please try our product for up to 30 days and if for any reason you are not 100% satisfied, contact us to return the product for a full refund excluding shipping charges.